Conditions d'Utilisation
1. General Provisions
- These Terms govern the use of Waby app and website waby.pl.
- Provider: Waby Sp. z o.o., ul. Przykładowa 1, 00-001 Warsaw, Poland.
- Service enables planning transport logistics before A→B tourist trails.
- Using = acceptance of Terms and Privacy Policy.
- Available for persons 16+.
2. Definitions
- User – person with Account
- Logistics Plan – transport agreement between users
- Trail – route A→B
- Participant/Creator – plan participant/creator
3. Registration
- Required: email, password, verification.
- True data, one account per person.
- Unverified accounts deleted after 30 days.
4. Logistics Plans
Creating: trail, date, time window. Editable until confirmed.
Statuses: Open → Confirmed → In Progress → Completed/Cancelled
Service does not guarantee Plan execution.
5. Location Sharing
- Optional, requires consent.
- Only in active Plan.
- Auto-off after completion.
- History not archived.
- Does not replace emergency services.
6. Communication
Internal chat for participants. Polite communication. Messages stored 90 days.
7. Ratings & Reports
- 1-5 stars + categories (punctuality, communication, reliability)
- Ratings are public
- False reports = account suspension
8. User Obligations
- Comply with Terms and laws
- Provide true information
- Trail safety
- Valid license and insurance (if applicable)
9. Provider Liability
Service is coordination-only. No liability for user actions, plan non-execution, user content, trail incidents.
10. Prohibitions
- Illegal activities
- Impersonation, multiple accounts
- Commercial use without consent
- Bypassing security
11. Account Suspension/Deletion
For violations or on user request. Results in data deletion per Privacy Policy.
12. Complaints
support@waby.pl – processed within 14 days.
13. Final Provisions
- Polish law applies
- Changes with 14 days notice
- ODR: ec.europa.eu/consumers/odr
14. Contact
Email: support@waby.pl
Address: Waby Sp. z o.o., ul. Przykładowa 1, 00-001 Warsaw, Poland